Shipping & Returns

Shipping Policy

Orders usually ship within 48 hours by USPS. Shipping charges are calculated by weight. 

Return & Exchange Policy

We want you to enjoy your products as much as we enjoy making them. If you are not satisfied with a product, see the instructions below for returns, exchanges and refunds.

If the purchase was made within the last 60 days, the product may be returned, accompanied by receipt, by mail for a full refund.

After 60 days, return the product by mail for exchange for a product of equal value.

Dominique & Bees reserves the right to refuse returns for products that were not purchased within the last year. Dominique & Bees reserves the right to substitute an item of equal value and nature if the returned product has become unavailable. Dominique & Bees will not accept returns for products purchased from unauthorized resellers.

Mail returns to:

Dominique & Bees

Returns

218 Cook Court

Templeton, CA 93465

Please include the following with your return: indicate whether you request a refund or exchange, reason for return, and daytime contact phone number.

Return shipping is not reimbursable.

Damaged Product

Please inspect your shipment upon arrival. If products are damaged, please contact our office immediately by email or phone. Provide your name, email and daytime phone contact information. Please retain the shipping box, packing materials and damaged product for inspection by the carrier. In the event of items damaged during shipment or our error, we will cover the cost of return shipping.

Contact Dominique Honeybees at:

510-415-9403

or 

orders@dominiquehoneybees.com